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Warranty Information

MSI General Product Warranty Policy

MSI seeks to provide accurate and timely information, nevertheless, there may be inadvertent technical or factual inaccuracies and

typographical errors, for which we apologize. We reserve the right to make changes and corrections at any time, without notice.

Notebook

Remarks

In accordance with original manufacturer's products serial number/barcode, notebook products are warranted for 24 months hardware by

original manufacturer or purchase date after registering online.

Complete Set of

Notebook

In accordance with original manufacturer's products serial number/barcode, it is warranted for 12 months repair service from

its manufacture date or purchase date after registering online.

Hardware parts

motherboard, CPU memory,LCD, HDD

In accordance with original manufacturer's products serial number/barcode, it is

warranted for 24 months repair service from its manufacture or purchase date after

registering online.

Battery (categorized as Consumable )

Adapter

In accordance with original manufacturer's products serial number/barcode, it is

warranted for 12 months repair service from its manufacture or purchase date after

registering online.

Software

Pre-installed Software (including

software disk)

In accordance with original manufacturer's products serial number/barcode, it is

warranted for 24 months repair service from its manufacture or purchase date after

registering online.

Software included with the

notebook(data, Software CD or Floppy

Disk)

In accordance with original manufacturer's products serial number/barcode, it is

warranted for 1 month faulty parts replacement from its manufacture or purchase date

after registering online.

MSI NB LCD Panel

Dot Standard

About LCD Panel Dot warranty

standard, please refer to here.

Product Registration

Please make sure you register online to ensure the warranty date starts at the date of purchase.

Warranty Exclusions

1. The following circumstances excluded from warranty coverage

2. Product damage caused by catastrophes, thunder stroke, faulty electric power and environmental factors.

3. Defacing of product labeling (label alterations and falsifying, serial number missing, serial number no longer discernible, serial number

invalid). All serial numbers are recorded and tracked for warranty purposes

4. Unauthorized changes of non MSI parts, modifications or alterations , parts removal in or to the products

5. Damage caused by operator error or operator fails to comply user manual instruction, such as , but not limited to improper storage

resulting in product get wet, corrosion, fell off, squeezed or exposed to inadequate temperature/humid environment.

6. Internal or external consumable items of the product itself such as battery, earphone, etc.

7. Accessories or packing material such as boxes, user manual ,etc

To Verify the Original Manufacturer Barcode

Example 1. 865PE NEO2-PLS 0402XXXXXX.

(865PE NEO2-PLS refer to product name,0402 represents manufacture year as 2004, subsequent 2 digits represent manufacture month

as February)

Example2. 42SXXXXXX

(42 represents its manufacture date as February'2004 by MSI)

( Please find the model name from notebook backface )

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Warranty Information 1

Sommario

Pagina 1 - Warranty Information

Warranty Information MSI General Product Warranty Policy MSI seeks to provide accurate and timely information, nevertheless, there may be inadvertent

Pagina 2

-U100 Three steps for repairing If you encounter any problem in product usage, we suggest you consult the following steps to quickly resolve the prob

Pagina 3

Pagina 4

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